Auto Attendant Systems

An automated attendant is probably one of the most common applications in the Computer Telephony industry. Working alone or in conjunction with a live user or operator, the auto attendant answers all calls and route callers to specific extensions and departments, or provide them.... More »

Automated Dialing Systems

An automated dialing, preview or predictive dialing application is an automated application capable of making large quantities of outbound calls. This is very similar to an automated outbound telemarketing system except that these are not mainly used for telemarketing... More »

Call Center Systems

IVRExpert also provides call center applications and systems which are deployed in a centralised location or contact centre where queries about products, services, problem reporting and tracking, and a lot of other customer oriented support may be provided.... More »

Interactive Voice Response

Interactive Voice Response (IVR) is an umbrella term for a variety of Computer Telephony systems and applications. In business terms, it refers to a large suite of software-based communication solutions which provide an interface for callers to interact with computer systems using touch-tone keys.... More »

Outbound Telemarketing Systems

An outbound telemarketing system is an automated outbound calling system which makes calls to customers in order to provide marketing information to or retrieve information from callers about their product preferences, customer experience and other data... More »

 

About Us

IVRExpert provides rapid design, development and deployment of IVR solutions tailored to suit your needs, at affordable and cost effective prices. IVR stands for Interactive Voice Response, but in business terms, it refers to an extensive suite of software-based communication solutions.

If you’re a small to medium (SME) business owner, the odds are that you are always looking to optimise the time your employees spend handling calls and your business resources. An IVR system can offer you an affordable way to streamline and automate the call processing for your customers and employees. So if you are considering an IVR system for your business, IVRExpert can help you design, develop and deploy a system that is just right for you. You dream it, we build it!

Interactive Software Solutions:

  • Auto Attendant Solutions
  • Automated Dialing Solutions
  • Call Centre Solutions
  • Interactive Voice Response
  • Speech Recognition Solutions
  • Telemarketing Solutions
  • Text To Speech Solutions
  • Telephone Payment Systems
  • Unified Messaging Systems
  • Virtual Telephone Systems
  • Voicemail Solutions

We also translate, record and digitise voice prompts in many languages for use in your telephony projects or existing telephone systems. IVRExpert has released many Computer Telephony and Interactive Software solutions for personal and business use.

At IVRExpert, we pride ourselves in providing new and innovative business and communications software. We strive to meet our clients requirements and ensure they get the best results from Computer Telephony and Interactive Software solutions we provide.