Auto Attendant Systems

An Automated Attendant is probably one of the most common applications in the Computer Telephony industry. Working alone or in conjunction with a live user or operator, the Auto Attendant answers all calls and route callers to specific extensions and departments, or provide them menus... More »

Automated Dialing Systems

An Automated Dialing, Preview or Predictive Dialing application is an automated application capable of making large quantities of outbound calls. This is very similar to an Automated Outbound Telemarketing System except that these are not mainly used for telemarketing... More »

Call Center Systems

IVRExpert provides call centre applications. Call centre systems are deployed in a centralized location or contact center where queries about products, services, problem reporting and tracking and a lot of other customer oriented support may be provided... More »

Interactive Voice Response

Interactive Voice Response (IVR) is an umbrella term for a variety of applications which provides a Telephony interface for all callers to interact with computer databases using touch-tone keys or voice commands by way of Speech Recognition... More »

Outbound Telemarketing Systems

Text-to-Speech (TTS) is Technology which enables the conversion of text information into synthetic speech output. This technology has become so advanced that the speech outputs derived after the conversion of text to speech sound almost human... More »

 

Auto Attendant Systems

An Automated Attendant is probably one of the most common applications in the Computer Telephony industry. Working alone or in conjunction with a live user or operator, the Auto Attendant answers all calls and route callers to specific extensions and departments, or provide them with a menu, as well as the ability to leave messages.

Auto Attendant and Voicemail systems are the frontline representatives of your company that all your clients encounter. We design, develop and implement Auto Attendant Solutions with Voicemail, to suit your requirements. Auto Attendants can be scale-able depending on your needs and ease of use for your customers.

Small businesses and many home businesses are utilizing the Auto Attendant not only to effectively answer and route incoming calls, but also to give themselves a professional image. Auto attendant solutions can also incorporate advanced features such as Voicemail, information on demand as well as follow me features. Anyone involved in business today is very familiar with Auto Attendants, and both small and large businesses can easily take advantage of the technology.

Auto Attendant Benefits:

  • Benefit from advanced Communications and Technology
  • Give your small business a professional and big name
  • Very cost effective compared to call answering services

For more information on the specific Computer Software and IT service(s) you require, please click on the services link for further information. If the service you require is not listed, please contact us as we are always extending our Computer Software and IT services.