Auto Attendant Systems
An automated attendant is probably one of the most common applications in the Computer Telephony industry. Working alone or in conjunction with a live user or operator, the auto attendant answers all calls and route callers to specific extensions and departments, or provide them with a variety of menus which greatly improves the customer experience, as well as the ability to leave messages.
Auto attendant and voicemail systems are the frontline representatives of your company that all your clients encounter. We design, develop and implement auto attendant solutions with voicemail, to suit your requirements. Auto attendant systems can be upscaled depending on your needs and ease of use for your customers.
Small businesses and many home businesses today are utilising the auto attendant not only to effectively answer and route incoming calls, but also to give themselves a professional image.
Our auto attendant solutions can also incorporate advanced unified messaging features such as voicemail, self service menus and options, information on demand as well as follow me features. Anyone involved in business today is familiar with this technology and its uses, and can benefit by taking advantage of this technology.
Auto Attendant Benefits:
- Benefit from advanced communications tools and technology.
- Give your small business a professional image and big name.
- Very cost effective compared to paid call answering services.
- Automated call handling reduces call wait times for customers.
- Improved customer experience (CX) with self service options.
For more information on the specific Computer Telephony and Interactive Software solutions you require, please click on the solutions link for further information. If the solution you require is not listed, please contact us as we are always extending our Computer Telephony and Interactive Software solutions.