Auto Attendant Systems

An automated attendant is probably one of the most common applications in the Computer Telephony industry. Working alone or in conjunction with a live user or operator, the auto attendant answers all calls and route callers to specific extensions and departments, or provide them.... More »

Automated Dialing Systems

An automated dialing, preview or predictive dialing application is an automated application capable of making large quantities of outbound calls. This is very similar to an automated outbound telemarketing system except that these are not mainly used for telemarketing... More »

Call Center Systems

IVRExpert also provides call center applications and systems which are deployed in a centralised location or contact centre where queries about products, services, problem reporting and tracking, and a lot of other customer oriented support may be provided.... More »

Interactive Voice Response

Interactive Voice Response (IVR) is an umbrella term for a variety of Computer Telephony systems and applications. In business terms, it refers to a large suite of software-based communication solutions which provide an interface for callers to interact with computer systems using touch-tone keys.... More »

Outbound Telemarketing Systems

An outbound telemarketing system is an automated outbound calling system which makes calls to customers in order to provide marketing information to or retrieve information from callers about their product preferences, customer experience and other data... More »


Contact Us

For more information on the specific Computer Telephony and Interactive Software solutions you require, you can contact us by calling our contact number or by email using our contact form below.

Telephone: +44 (0) 345 220 0215
Opening: Mon-Fri 8am-5pm

If contacting us using our contact form, please complete form with as much detail as possible about your enquiry to enable us assist you better. We will do our best to reply to you as quickly as possible.

Your Name
Your Email
Your Phone