Auto Attendant Systems

An Automated Attendant is probably one of the most common applications in the Computer Telephony industry. Working alone or in conjunction with a live user or operator, the Auto Attendant answers all calls and route callers to specific extensions and departments, or provide them menus... More »

Automated Dialing Systems

An Automated Dialing, Preview or Predictive Dialing application is an automated application capable of making large quantities of outbound calls. This is very similar to an Automated Outbound Telemarketing System except that these are not mainly used for telemarketing... More »

Call Center Systems

IVRExpert provides call centre applications. Call centre systems are deployed in a centralized location or contact center where queries about products, services, problem reporting and tracking and a lot of other customer oriented support may be provided... More »

Interactive Voice Response

Interactive Voice Response (IVR) is an umbrella term for a variety of applications which provides a Telephony interface for all callers to interact with computer databases using touch-tone keys or voice commands by way of Speech Recognition... More »

Outbound Telemarketing Systems

Text-to-Speech (TTS) is Technology which enables the conversion of text information into synthetic speech output. This technology has become so advanced that the speech outputs derived after the conversion of text to speech sound almost human... More »


EasyCall Auto Dialer

EasyCall is a powerful automated outbound dialing and telemarketing solution which dials telephone numbers in a database. When connected to the called party, it interacts with them by giving them choices and then delivers a short promotional message to the called party.

After this, the called party is given a list of menu options to choose from. Based on options the called party selects, EasyCall then qualifies the lead and updates your data. You can view reports of calls made by EasyCall, view the list of qualified leads which you now know are definite prospects and also view a list of leads that are not interested. You can also listen to call back requests from the qualified leads, call them back or send them additional information about your products or services.

EasyCall Benefits:

  • It gives the called party the choice to accept or decline the call
  • It gives you ability to take interact live and speak with prospects
  • It can detect an answering machine and leave a message
  • It removes telemarketer pressure from prospective clients
  • It is very cost-effective, saves time and gives instant results

For more information on the specific Computer Software and IT service(s) you require, please click on the services link for further information. If the service you require is not listed, please contact us as we are always extending our Computer Software and IT services.