Auto Attendant Systems

An Automated Attendant is probably one of the most common applications in the Computer Telephony industry. Working alone or in conjunction with a live user or operator, the Auto Attendant answers all calls and route callers to specific extensions and departments, or provide them menus... More »

Automated Dialing Systems

An Automated Dialing, Preview or Predictive Dialing application is an automated application capable of making large quantities of outbound calls. This is very similar to an Automated Outbound Telemarketing System except that these are not mainly used for telemarketing... More »

Call Center Systems

IVRExpert provides call centre applications. Call centre systems are deployed in a centralized location or contact center where queries about products, services, problem reporting and tracking and a lot of other customer oriented support may be provided... More »

Interactive Voice Response

Interactive Voice Response (IVR) is an umbrella term for a variety of applications which provides a Telephony interface for all callers to interact with computer databases using touch-tone keys or voice commands by way of Speech Recognition... More »

Outbound Telemarketing Systems

Text-to-Speech (TTS) is Technology which enables the conversion of text information into synthetic speech output. This technology has become so advanced that the speech outputs derived after the conversion of text to speech sound almost human... More »

 

Telemarketing Systems

An outbound telemarketing systems is an automated outbound calling system which makes calls to customers in order to provide marketing information to or retrieve information from callers about their product preferences, customer experience and other data.

easypbx, computing, ivr expert, virtual pabx, virtual telephone, auto attendant, ivrexpert, ivr, easycall,, auto dialer, voicemail, music on hold, call centre, call distribution, call forwardingAn Interactive Voice Response (IVR) system like this can be effectively used to reach out to a large number of customers for surveys and get valuable information about your company’s products and services.

In addition, statistical analysis can be made regarding the information that is retrieved from the calls and provided back to you in easy to read reports and in real time.

We have a very cost effective off-the-shelf outbound telemarketing product called EasyCall and it more acceptable to potential clients because it very is interactive, friendly and gives the prospect complete control over the call. This way, they do not feel pressured like they would if they were being called by a Telemarketer.

For more information on the specific Computer Software and IT service(s) you require, please click on the services link for further information. If the service you require is not listed, please contact us as we are always extending our Computer Software and IT services.