An outbound telemarketing systems is an automated outbound calling system which makes calls to customers in order to provide marketing information to or retrieve information from callers about their product preferences, customer experience and other data.
An Interactive Voice Response (IVR) system like this can be effectively used to reach out to a large number of customers for surveys and get valuable information about your company’s products and services.
In addition, statistical analysis can be made regarding the information that is retrieved from the calls and provided back to you in easy to read reports and in real time.
We have a very cost effective off-the-shelf outbound telemarketing product called EasyCall and it more acceptable to potential clients because it very is interactive, friendly and gives the prospect complete control over the call. This way, they do not feel pressured like they would if they were being called by a telemarketer.
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