An outbound telemarketing system is an automated outbound calling system which makes calls to customers in order to provide marketing information to or retrieve information from callers about their product preferences, customer experience and other data.
An Interactive Voice Response (IVR) system like this can be effectively used to reach out to a large number of customers for surveys and get valuable information about your company’s products and services.
In addition, statistical analysis can be made regarding the information that is retrieved from the calls and provided back to you in easy to read reports and in real time.
We have a very cost effective off-the-shelf outbound telemarketing product called EasyCall and it more acceptable to potential clients because it very is interactive, friendly and gives the prospective client complete control over the call. This way, prospective customers do not feel pressured like they probably would if they were being called by a human telemarketer or sales person.
For more information on the specific Computer Telephony and Interactive Software solutions you require, please click on the solutions link for further information. If the solution you require is not listed, please contact us as we are always extending our Computer Telephony and Interactive Software solutions.